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Customer services

At Coast & Country we are committed to delivering excellent services and place our customers at the heart of everything we do.

This section provides access to a range of services and information including our customer service standards and tenants handbook. Simply make your selection from the menu on the left of the page.

Quick links

Help for first-time visitors to our website

Make a rent payment (allpay.net)

Your money matters 

Free home fire safety check

Reporting a repair

Reporting anti-social behaviour

Choice-based lettings (CBL)

Request a rent statement

Active listening (comments, compliments and suggestions)

General enquiry form

Complaints

Useful Information

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